RESIDENT PORTAL

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From rent payments to service requests, manage your resident account 24/7, wherever you are.

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resident resources

Your Online Portal

  • Pay Rent

    Securely pay your rent online from anywhere. Set up automatic payments so you’re always on time and stress-free.

  • Submit Maintenance Requests

    Quickly submit maintenance requests that go straight to our team — track status and get updates in your portal.

  • Seamless Communication

    Send communications to us at anytime.

  • Renters Insurance

    Upload proof of coverage or purchase renter’s insurance directly through your account for peace of mind.

iPhone displaying Online Portal

Download the App

Take New Castle Lake with you wherever you go. Manage your account, pay rent, and submit requests right from your phone.


Features on the App:

  • Pay rent on the go
  • Submit and track maintenance requests
  • Get updates instantly
  • Access your account anytime, anywhere

Rent. Requests. Updates.

All in one app.